A
Alternate Lookup ID
ID from other database (FR-100, JVC, etc.). Can be found on a constituent’s record under the Personal Info tab.
ARK
Learn all about ARK here
Attribute
Additional information about a constituent. Can be found on a constituent’s record under the Attributes tab.
B
BBIS
Acronym for Blackbaud Internet Solutions. This allows our website and ARK database to communicate with each other.
C
Campaign Node
Indicates the way a constituent’s solicitation will be managed in a campaign year. Generally, will not change once that campaign year begins. Can be found on a constituent’s record under the Campaign Participation tab.
Campaign Participation
Given to anyone who will be actively solicited in a given campaign year. The criteria for who receives Campaign Participation may change from campaign year to campaign year.
Campaign Year
The period in which constituents will be solicited. The campaign year goes according to fiscal year, so campaign year 2017 runs from July 1, 2016-June 30, 2017.
Constituent
How ARK refers to individuals and organizations in the system. Synonymous with the term “account(s)”; there are 4 types (Individuals, Households, Organizations, Group/Committees)
Constituency
Defines the affiliation of a constituent with the Associated. Constituencies reflect the way a constituent relates to us as an organization (committee member, event registrant, donor, etc.). Active constituencies can be found on a constituent record summary (above the line) while both active and inactive constituencies can be found on the Constituencies tab of a constituent’s account.
Covered Credit
See “Credit”
Credit
There are a variety of ways that donors get recognized for their gifts, depending on how the gift is given.
Hard credit is given to the donor who made the gift. Ex: Harry makes a $100 gift so he has $100 hard credit.
Covered credit is given to a constituent that the donor also wants to get recognized for the gift. Ex: Harry wants his son Harvey to be recognized for his $100 gift. Harvey has $100 soft credit.
Joint credit is given to the spouse of a donor if the donor wants their spouse to be part of the gift. Ex: Harry wants his wife Harriet to be recognized for his $100 gift. Harriet has $100 joint credit
Household credit is the sum of Hard gifts from two spouses in a household. Ex: Instead of receiving joint credit for Harry’s $100 gift, Harriet decides to give her own $100 gift. Now Harriet has $100 hard credit and both Harriet and Harry have $200 household credit.
Matching gift is when a donor’s gift is matched by their employer.
Credit details can be found by selecting the Has revenue constituency link on a constituent record summary (above the line) or by selecting Revenue and recognition under More information on the Explorer Bar.
D
E
F
FR-100
The database used before ARK was created. Learn more about ARK here.
Function Keys
Allow for shortcuts in the database. Learn more about shortcuts or other tips & tricks here.
G
H
Hard Credit
See “Credit”
I
Interaction
How contact with a constituent is documented. Interactions can be by phone, face-to-face, at an event, etc. Interactions can be found under More Information on the Explorer Bar.
Interest
A subject, topic, or activity that a constituent cares about. Can be found on a constituent’s record under the Personal Info tab.
Involvement
Participation in a committee or board. Can be found by selecting the Committee member constituency link on a constituent record summary (above the line) or by selecting Revenue and recognition under More information on the Explorer Bar.
J
Joint Credit
See “Credit”
K
L
M
Matching gift
See “Credit”
N
O
P
Q
R
Relationship
Reciprocal connection between two constituents (can be either individual or organizations). Ex: Harry and Harvey have a parent-child relationship; Harry and Sinai Hospital have an employee-employer relationship. Can be found on a constituent’s record under the Relationships tab
Rollover Node
Indicates the way a constituent’s solicitation will be managed in the next campaign year. It is usually consistent with the campaign node. Can be found on a constituent record summary (above the line).
S
Smart Fields
Provide quick access to calculated data without the need to run a query or report. Can be found on a constituent’s record under the Smart Fields tab.
Soft Credit
See “Credit”
Staff Liaison
A staff member who manages a group of workers.
T
U
V
W
Worker
The person assigned to solicit a constituent or group of constituents. Solicitors may be staff members or lay leaders. A donor’s assigned worker can be found on the constituent record summary (above the line).
X
Y